Alyse G
2 months ago
"Update: They fixed the waste management schedule and our carpets are cleaned!! The elevators have been frequently down. The hallway carpets have pee all over some of them. A few hallways have trash chute doors left open so the stench can be terrible. The waste management company empties the dumpsters extremely loudly anywhere between 4:30 and 6:30 AM.
I will say I never hear my neighbors, and I love my view! Brian Hall is the best, however Brian Bronson is extremely rude. I went to retrieve a package and said I didn’t receive a code so I can’t get into the room, and I’d like to be let in. He said that means FedEx didn’t scan it in right. I’m like okay however I still need to be let in (like dude that’s besides the point). Whose fault it is really doesn’t concern me because everyone makes mistakes, the right thing to do, as Brian Hall has done to me, is say no problem I’ll let you into the package locker! However Brian Bronson wanted to make it a whole ordeal and go back and forth on how they didn’t scan it in which is their fault. Im like ok but you see what I’m saying, I need to get into the package room. I’d like to think he was having a bad day but regardless he was incredibly defensive and rude.
After emailing other members of management, I’m starting to think they have a problem with criticism. Another update: Here are the exact quotes from Michael Pam. Michael Pam openly said “I will admit I am not sure if the review matches the conversation we’re having via email” (maybe because I was being polite, which seems to be confused with me not having concerns) and “the majority of your experience isn’t a negative one” as if he can speak for me. I’d say waking up at random hours every other day or so because you hear metal dumpsters clashing around for 10-20 minutes, smelling trash in the halls, and dealing with the management now is a negative experience.
So yeah I don’t recommend this place, mainly for the alarms, lack of upkeep/cleanliness of the complex, and the management. Oh and I can’t forget the roaches. I went to show my friend our courtyard by the pool downstairs and on 2 different occasions, we were surrounded by roaches at night. These are units that have balconies, which means the roaches are next to these units. People seem to have gotten their tires stolen here as well."