Sharon Liskow
11 months ago
"My husband and I are absolutely thrilled to be living here. We love the facility itself along with the many amenities we have available to us. The activities we are involved in are the ones most meaningful to us, as each resident is free to choose whatever he/she wishes to participate in. Fit Casa is a company which comes in several times each month with everything from Bingo, to live bands, to cooking classes, to small art classes, to luncheons, to tea parties, and it goes on. Alders sponsors a few activities each month as well. These can include snack events (such as Super Bowl), wine tasting parties, Bingo, bringing in students from local high/jr high schools, a magician, and more. The residents have organized pot luck meals on the last Saturday of the month and, yes, for this we have contributed money to buy disposable supplies for the meals. That is our choice.
We love having our valet trash which is picked up outside our doors 5 days a week. We love that there are snacks available along with coffee/water bottles/hot chocolate. Occasionally the coffee machine is out of order, but it is being attended to when it is out of order. We also are very fond of our mail area with mail boxes, lockers for packages, and the notification for packages received.
Our management team is wonderful and very receptive to suggestions and criticisms. They are always friendly and join with us when we residents are the audience. When we have turned in a maintenance email, our issue has been attended to in a very timely manner each time. Imagine our surprise when we asked about a new filter for our refrigerator and we found out we do not deal with that. Maintenance immediately replaced it. We do not have to change our air filters either.
No place will ever be perfect. There will always be things here and there that irk someone or that need a repair. But anyone who has a lot of complaints about Alders probably needs to move on to a place that caters to their every whim. In my opinion, I feel totally spoiled by our staff, our amenities, and most of all our living facility. Our children and grandchildren are very satisfied as well, knowing that we are in a wonderful place where we are healthy, happy, and safe."