Kynji Koi
11 months ago
"The search for an apartment led me to Alexan River Oaks, which stood out as a top contender on my list. The property lived up to its promise, impressing me with its attention to detail and thoughtful amenities. From the outset, I noticed the extra area in the restroom for linen and ample cabinet space, which added convenience to daily living. The inclusion of a mudroom and coat rack further accentuated the attention to practicality and organization.
During my tour, I was assisted by Brittany, who exhibited exceptional honesty and transparency. Although she admitted to being new to the location, she personalized the experience, making me feel valued and understood. Her genuine approach added a refreshing touch to the overall tour.
Alexan River Oaks boasts a wide range of amenities, catering to different lifestyles and needs. From recreational facilities to communal spaces, there's something for everyone. Additionally, the property's prime location adds another layer of appeal, offering convenience and accessibility.
However, I did encounter a minor setback during my visit. The noticeable smell in the hallways detracted slightly from an otherwise positive impression. Although it did not overshadow the overall experience, it's an aspect that could be improved upon.
Overall, Alexan River Oaks offers a compelling package for prospective residents with its attention to detail, personalized service, and abundant amenities. Despite the minor flaw, the property remains a strong contender in the apartment search journey.
It's worth noting that during my visit, only leasing agents were on site, which is a common setup. However, it did pose a potential challenge as both agents were occupied in upon my arrival. The frustration of attempting to reach someone via phone and not receiving a response is imaginable.
Furthermore, one of the leasing agents initially exhibited a somewhat off-putting demeanor. He failed to greet or acknowledge me upon entry, and his initial approach felt rude and dismissive. However, to his credit, he eventually assisted me towards the conclusion of my tour. Although this interaction did not overshadow the overall experience, it did leave room for improvement in terms of customer service."