26700 Kuykendahl Rd
Built in 2018
Year Built
4
Building Height
292
Total Units
Google Reviews
4 ★ (123)
Welcome to Creekside Park The Residences, located in the Creekside-Park. This Mid-Rise features various amenities and is conveniently located. Rated 4 stars based on 123 reviews, Creekside Park The Residences is a great choice to call home.
Hear from real reviewers on Google Maps about their rental experiences.
"The community was nice before the new management took over. Now it’s intolerable!
CONS: 1)The office staff is rude (except for Chaz) and treats you like you are a total annoyance every time you ask them for anything. You don’t even feel like a resident when you walk in the leasing office anymore. 2)Management completely screwed me over with rent payments. They sent an email in April with information on how to sign up for Flex (lets you split your monthly rent into 2 payments and then reports your positive rent payments to the major credit bureaus - pretty cool deal). So, I signed up and paid my May and June rent through Flex without issue. For my July rent, however, management charged me a $200 late fee even though my rent was not late. I immediately called the office to discuss the late fee and Joel told me I was charged the late fee because I logged into the ResidentPortal to pay my rent a day after it was due. I explained that I do not even use the ResidentPortal to make rent payments because I signed up for the Flex program that they sent me and I make payments through the Flex app. Joel said he would have the manager to call me the next day to discuss. No one ever called me. I had to email and call multiple times to get a response. Finally, when I did get a response via email, Caitlyn had the nerve to tell me that they “don’t accept Flex”. How are you not going to accept something that you sent me the information for? I used Flex to pay my rent for 2 months and had no problems- but the second I called them out on charging me an incorrect late fee they all of a sudden don’t accept Flex…..? COMPLETE AND TOTAL BS. That same day, I discussed the situation with one of my neighbors and my neighbor told me that Caitlyn had just told her about signing up for Flex a few days prior. So Caitlyn flat out lied to me. Truly unbelievable. 3)My air conditioning was out in the middle of the summer and it took them weeks to fix. 4)There was a leak in my ceiling after a storm and they just painted right over it instead of getting rid of the mold. 5)I put in a work order for a new air filter and they lied and said they came and replaced it and they didn’t. 6)The new manager made me sign a “second lease” after I had already signed the lease renewal. They never gave me a clear explanation about why I had to do that - I felt forced to sign it. 7)I get an email about my pet profile not being up to date almost weekly even though everything is current and updated 8)The gym is always dirty and little kids hang on the equipment and run around without parental supervision. The gym is not a kids playroom! 9)The walls are paper thin. You can hear everything. 10)The gates have been open for weeks and key fobs don’t work.
PROS: 1)You are walking distance to HEB and restaurants. I’m struggling to find any other positives at the moment.
It’s just one thing after another with this place. I miss the old staff. I am literally counting down the days until my lease is over. I cannot get out of here soon enough. Rent is way overpriced for what you actually get. Would not recommend."
"Creekside Park The Residences is such a great community! The apartments and amenities are super nice and well kept. Everything you need is right there. I cant stress enough how friendly and helpful the staff is. Definitely recommend to anyone planning on moving to The Woodlands."
"I’ve been living here for almost a year and have loved every minute of it. The atmosphere of the apartment complex is very homey. There are kids playing outside which is very sweet to me. It’s very dog friendly & very easy to make community here! The office staff and grounds keeping staff have all welcomed my husband and I in as family. They are very kind, accommodating, and quick to fix! I would recommend this community to anyone and everyone!"
"STAY AWAY
I lived in here almost 4 years and before new management it was a wonderful place! Every resident can tell that new management is terrible. You can feel regression of apartment complex day by day. They changed all wonderful staff as well. They brought all rude people instead of them.
Update :
Kaitlyn or whoever(claiming being assistant manager but not even able and capable to assist anything) Just making rude phone calls with residents and telling them “she is still speaking”. Chaz is nicer compared to other ones. Probably poor guy has to take care of his family and has to stay at this terrible place. They change managers every 3 months but every other manager who is coming replacing others even worse. Unfortunately they let down this used to be wonderful community every old resident wants to move.
Everything went downhill because the new management probably pays too much less to their employees they are unqualified people it is what it is.
Even with new maintenance team staff they don’t know what is going on. Seriously my husband works in electronics and he was the one telling them our dishwasher doesn’t have any problem, it is unit wide electrical problem. As I said everyone here is working unqualified people in their jobs.
The greystar company should take those reviews seriously. And I don’t think that they’ll because all they care is money. I don’t recommend this place even to my enemy. That would be so cruel.
I AM TELLING ONE MORE TIME STAY AWAY"
"I am writing about the worst apartment community in Creekside Park, The Woodlands. I could have done with out these things after changing from Dinerstein to Greystar property management. I Was tired of getting treated poorly by this community
This community is not what it used to be 5 years ago because:
The care for residents is gone leasing office team is no longer caring. Do not call regional manger she will tell you. "Rent is rent" after speaking to Kara to assist with getting out of my leasing for having to relocate for work.
Renting to people who don't care ie: posting their apartment's on Air B and B.
New residents applying fraudulently and getting accepted
Black mold in the apartments mine and a few others
Do not Communicate major changes as in a Management take over
Complex has had cars stolen, fights, neighbors who are discriminatory to others that aren't in their nationality groups. Don't like homosexuals. ie: myself"