1800 S Egret Bay Blvd
Built in 2011
Year Built
3
Building Height
206
Total Units
Google Reviews
4 ★ (77)
Welcome to Grand Villas At Tuscan Lakes, located in the League City. This Apartment features various amenities and is conveniently located. Rated 4 stars based on 77 reviews, Grand Villas At Tuscan Lakes is a great choice to call home.
Hear from real reviewers on Google Maps about their rental experiences.
"Calling this place “luxury” is a joke. If you want to pay twice the rent for terrible management and poorly kept property then you should move here. The owners and management company refuse to spend money on proper upkeep. Office staff makes a lot of excuses. This is NOT luxury living.
As if that’s not bad enough, the management company itself is facilitating at least 4 air bnb’s with random people coming in and out every week with no background checks. As residents we are required to have a clean criminal record but these air bnb-ers are not checked. I guess they don’t care about the residents safety."
"It's a nice apartment building perfectly located in a beautiful area. The amenities are really nice and they have a resort style setup inside the leasing office. I love the place!"
"Disclaimer: This review is for Grand Villas at Tuscan Lakes, but my primary issue is with the owner and manager of the property, Greystar. Therefore, for the duration of the review I will be referencing greystar, as I personally would avoid any property owned and managed by greystar.
I gave greystar multiple opportunities to make things right, but they chose to have this review written instead.
During my second year renting from greystar, my AC unit started making a horrendous smell. It was a strong chemical smell and I started to worry for my safety. I opened the closet door for the AC unit and discovered the unit had no air filter installed and had frozen over due to dust buildup. I called the front office to explain the issue. They told me to keep the unit running and someone would be there as soon as possible. After 10 minutes the cooling capacity had diminished and the smell was too strong to handle. I shut off the unit and opened all the doors and windows to air out the apartment. I called the front desk again and explained it was not possible to keep the unit going and I was starting to feel sick.
After the unit was repaired, greystar installed a lock on the AC access door. During my two years at greystar, they never replaced the AC air filter or performed any preventative maintenance.
To my surprise, upon leaving the apartment, greystar added a $650 fee to have their AC vents professionally cleaned. Renters are not responsible for performing building maintenance. If greystar cared about their building and equipment so much, they should have performed regular maintenance on the unit. Instead, they chose to do nothing and are now trying to get their tenants to pay for their incompetence.
I explained this to the building manager and corporate but they had no interest in logic or reasoning and instead, sent the bill to collections.
Not to mention: dog poop outside most days. We heard rodents in our ceiling and walls (Greystar never “found” anything), 15 work orders in the first two weeks, including issues I noticed while touring the apartment. (Fork in garbage disposal, dishwasher didn’t dry, ice machine didn’t work and leaked water)"
"The staff at Grand Villas at Tuscan Lakes is outstanding! They give the extra effort to insure that any concern is quickly addressed and resolved. The grounds are well maintained and any issues within your apartment are fixed in a professional manner! I highly recommend living at Grand Villas at Tuscan Lakes!"
"I have lived at the Grand Villas for a year now and can confidently say this is best property, management staff & community I have ever been a part of. The amenities and grounds are clean and well kept, the units are spacious and up to date, and maintenance does an EXCELLENT job taking care of any issues quickly and completely. Ashley, Casey and Madelyn treat the residents with nothing but respect / kindness and go out of their way to help you. I can’t recommend this community enough!
P.S. in regards to any “bad reviews” you see here, do yourself a favor and come meet the staff for yourself. I assure you that the negative feedback is a resident problem, not a management problem!!"