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2 months ago
"Management has changed for the 3rd time since this property opened in 2021 and with each change things get worse. Management is now under Willow Bridge and at this point I don't have much confidence their being here will improve anything.
There's dog poop everywhere. You cannot walk in the grass and sometimes you have to be careful even walking on the sidewalk because people are letting their dogs poop on the pavement and are just leaving it!! No one is picking up after their dogs anymore and management has not addressed this, and it's been months that this has been an issue. The new staff also have yet to formally introduce themselves to the tenants here, so I have no idea who's who or who the manger is at this property.
We also have a valet trash service and before management changed to Willow Bridge we were already having issues with people leaving trash out for days when they fail to sit it out on time for pick up, as well as them leaving the empty can outside the door for days. Trash cans are to be brought in by the morning time, but no one seems to be enforcing this.
We've had several move ins/outs in the last few months and that has resulted in certain pests traveling into our unit that we've never had to deal with before in addition to the spiders, (silverfish & earwigs -which may be due to excess moisture as a result of the shoddy construction), and ants that kind of come with the territory. However, we're charged monthly for pest control, but I have not seen them treating the entire property for maintenance purposes consistently in probably years. Sign a lease here at your own risk! Too many brand-new apartment options around here for them to not get things in order."