Esmeralda Martinez
a month ago
"This is the worst apartment you could ever live in. First of all, it is infested with roaches, spiders, and other bugs. Even after I requested pest control to come to my apartment, the roaches continued to appear. I’ve lived here for 3 months already and there’s not one day that I haven’t seen roaches.
There is no security at all. This is what the manager answered about security, “We have partnered with the Harris Sheriff's Office to provide additional presence in our community. A sheriff's deputy serves as a community monitor, regularly patrolling the property and addressing any safety concerns.” This is absolutely BS. There is no one patrolling the area. There is just one sheriff vehicle parked outside the office, with no one inside the vehicle. I have NEVER, not even once, seen the “sheriff” who’s supposed to be patrolling the area. There is absolutely no security, and they do not care about our safety.
PARKING is a big issue. They only have limited reserved parking, that of course you have to pay extra for. If you don’t get a reserved parking, you have to park in the Metro garage which is a pretty far walk from the apartments. The garage is also very scary and not safe at all. There are cars that have been there for YEARS and they don’t get towed. When we first moved in, they told us there was no reserved parking available at the moment. So, we were forced to park in the metro garage. Well thanks to that, I got my vehicle stolen last week, barely 2 months living in these apartments. When we talked to the neighbors, they told us that that is very common here. When we spoke to the office people about it, they said they were pretty familiar with these situations. So, they knew that the parking garage is not safe and they did not warn us about it. Also, they did not do anything about the situation of my stolen vehicle. They seemed like they did not care at all. We requested to break the lease because of all these reasons, especially because we don’t feel safe since we feel like we were getting stalked, until our car got stolen. Well, they did not care and they are still making us pay 2 more months of rent plus and extra month of fees. Why would they force me to stay 2 more month when I don’t feel safe. I have a baby, and another one on the way, and I cannot put my family’s safety at risk. Well, they did not care about that at all.
Also, there are always homeless people outside of the apartments, who look very scary, like if they are on drugs, and they always leave their trash and a mess right there.
Another thing, the hallways stink. They smell horrible. There are always trash spills all over the hallways and it takes weeks for them get cleaned up. The smell literally makes me want to throw up.
When we first moved in, the washer had mold, it looked like it was oxidized, and it had a super strong horrible smell. The dryer had water inside it. It took more than 2 weeks to get it replaced with another old washer.
Also, the office people are super rude. They do nothing to try to help us out. They always have an attitude, and they do not care not even a bit about any issue you may have.
These are the worst apartments ever. PLEASE PLEASE PLEASE STAY AWAY FROM THESE APARTMENTS."