525 W 24th St
Built in 2015
Year Built
4
Building Height
282
Total Units
Google Reviews
4 ★ (67)
Welcome to Holden Heights, located in the Northside. This Mid-Rise features various amenities and is conveniently located. Rated 4 stars based on 67 reviews, Holden Heights is a great choice to call home.
Hear from real reviewers on Google Maps about their rental experiences.
"I came in today and Austin showed me two apartments. For the Heights this is on the lower side of rent for this area . The property is nice and doesn’t show its age as some others I have witnessed that are newer . No bad smells and no overwhelming fragrances strategically placed to cover up bad smells. The only reason I may not move here is the lack of AC in the hallways (open concept) but plenty of parking exists ? I am deciding this week and this place is on my list . I like this area for the existing bike trails and look forward to ride the new shepherd and Durham paths .
Jaqey J"
"My experience with Holden seems to be relatively unique to my particular unit (#1114) after reading other reviews. The benefits of this complex have been listed in other reviews, and I definitely agree with them. However, I have lived in apartments for 12+ years, and this was by far the worst experience I have ever had. There is a massive plumbing issue in unit #1114 that results in an extremely loud repetitive banging noise coming from the wall with the main pipes that even the deepest sleeper would be unable to sleep through. This noise occurs whenever any of the surrounding neighbors use the shower or turn on the sink (middle of the night, early morning, daytime, whatever). I have a two bedroom and have had to live in the guest room for the past 10+ months because the wall with the issue is on the master bedroom and I am at times able to sleep through the noise if I am wearing ear plugs and am in the guest bedroom. I let Holden know about this issue the very first morning after I moved in (in 3/2020), and they claimed this was a normal noise for about 6 months. When they finally agreed to attempt to resolve the issue, they had plumbers cut 4 massive holes in my wall, and they still did not solve the issue. They also never repaired the holes, so I have been living like that for months. I finally gave up and resolved to just stick it out until my lease was up. Secondary issues are extremely thin walls through which I can hear my neighbor's conversations, sighs, coughs, etc, and wake up to their Google alarm each morning. I understand that hearing toilet flushes, showers, footsteps, etc is expected in an apartment, but these issues are so much more than that. I have advised Holden that it would be unethical to rent my unit #1114 to another tenant until these maintenance issues are resolved. Please do not rent unit #1114 without confirming that this plumbing issue has been resolved.
If Holden replies to this review that they prefer to address these issues with me in person, please know that I begged for them to help me for 8-9 months and was brushed off for many months and asked to sign a legal document stating that I would not pursue legal action against them for failing to provide me with maintenance that was required."
"I've been living here for almost a year now, and it truly feels like home. One of the highlights of this place is the sense of community that envelops you as soon as you move in. The maintenance team deserves a shout-out for their prompt and efficient service, keeping everything running smoothly.
Austin from the leasing office is another standout. His exceptional service and friendly demeanor make any administrative process a breeze, adding to the overall positive experience here.
On the downside, the soundproofing could be better. I occasionally hear my neighbors, which can be a minor annoyance. Despite this, the pros definitely outweigh the cons, making it a lovely place to live."
"Have been living here about a year. Has been pretty great so far, they host nice events for residents every month, decent gym, very nice pool area. Apartments aren’t brand new but plenty modern. Solid neighborhood, conveniently next to the freeway and HEB but noise and traffic are still fine. Only issues are having problems with the garage gates not working right sometimes, a few areas of the building needing a fresh coat of paint, etc. The office staff are always very friendly though and pleasant to talk to!"
"Really enjoy living here! Staff are super nice, amenities are great, and there are a lot of opportunities for community engagement. Free training classes Mondays and Tuesdays, and a free yoga class every Wednesday, in addition to monthly community events. Also walking distance from an H‑E‑B!
I do feel that some areas of the complex are a bit dated, and I’ve run into a lot of issues with the gated doors. If the power goes out, the door scanners will not work and unlock the door to let you in. Also sometimes the door locking mechanism will get loose and will shift such that you cannot open the door even though it is unlocked."