Charles Alcerreca
10 months ago
"03/08/2024
We have lived in this Community for 3 years (Since 2021) We moved out February 29th, 2024. Each year the community became WORSE. We had communicated with North Chase Village on regards to the flooding areas due to drainage and clogged rain spouts. Creating certain areas with very high water when it rains, causing mold to grow in the main room of our apartment window seal and then getting on our curtains and furniture. To our community friends vehicles getting vandalized or stolen, as well as several apartment Units being broken into. To the gates not working frequently. Allowing just anybody to stroll into our community whenever. It is very unfortunate that even my family and I, which mind you we where " Exemplary Tenants" per management, NEVER LATE on rent payments (except 1 time in the 3 years, by only 4 hours) still charged a late fee of $135.80, no sympathy. We have many Emails, Videos, Calls, Photos of the communications we had with North Chase Village apartments due to any issues at hand. Not to mention the community became more dirtier, people not picking up after their animal. To littering and parents allowing their children to just drop soda cans, plastic containers, junk food wrappings all over the community. It was just a BIG MESS. I will attach some photos to this REVIEW. The rent is too high here to not be treated with the upmost respect. A 2 bedroom, 2 bath with patio, water bill and trash bill (which my mother took the trash to the dumpster everyday.) $1511-$1575 (depending on the water which we were told, later found out that it is divided into the amount of tenants living in the community, not just in your own home) per month too excessive if you ask me. Well I am so glad to have moved. The NEW management is something else due to their incompetence of appreciation and gratitude for a tenants like us. We tried to even make our community more appealing with our beautiful plant, however at the end of the day we had to move. Please consider and reconsider your decisions when moving to this community. You may be very disappointed on your decision of however long you chose to stay at North Chase Village Apartment.
Respectfully,
Tenants"