lia media
6 months ago
"Our experience has been far from satisfactory due to several persistent issues.
**Power and Water Outages:** Every time there is a power outage, we lose water as well, often for several days until the power is restored. This is unbearable and unacceptable. The management must urgently install a generator or find a reliable solution to prevent such prolonged water shortages.
**Frequent Water Disconnections:** In addition to power-related water outages, the water supply is often disconnected for a day or sometimes more than two days. This has happened multiple times throughout the year, significantly disrupting our daily lives.
**Elevator Malfunctions:** The elevators frequently break down, forcing us to use the stairs, which is particularly inconvenient for residents living on higher floors.
**Parking Garage Issues:** Many doors to the parking garage are broken, and the doorstops don’t work, making them extremely loud. This is not only a nuisance but also a safety concern.
**Delayed Repairs:** When something breaks in the apartment, it takes an unreasonably long time to get it fixed. We end up losing essential functions for extended periods.
**Poor Air Conditioning:** The AC in the second-floor rooms is ineffective, making the air unbearably hot. Despite paying for these facilities, we do not receive the promised services.
**Customer Service:** The customer service is very poor. The staff is unresponsive and unwilling to resolve problems. There seems to be no effort to address or resolve any of the issues we face.
Living in these conditions is extremely challenging, and we hope that the management will take immediate action to resolve these problems."