Lacey Roth
5 months ago
"I lived here for 2 years and there's a lot of good to say about these apartments. I felt the staff was friendly, work orders were completed in a timely manner, management communicates issues and announcements well, it's a great area, safe, quiet, and a 10 min walk from the Terry Hershey trail. Also, the apartments have a lot of greenery, unlike others in Houston. The apartment itself was great when we first moved in. Downsides to the complex itself is the pool is closed a lot, and the workout machines have remained broken for months.
But my biggest complaint (and truly I don't do this much) is over the last 10 months, the roaches started to get absolutely out of control. We had pest control spray regularly throughout our time, tried traps and poison, we rarely left dishes out overnight, frequently swept and cleaned the walls by the garbage and stove, cleaned counter and stove tops. I even pulled out the fridge and stove cleaning under those at one point. We emptied our cabinets, cleaned, and had the pest control come to do a deep spray as well, but they kept getting worse after all of that. They even started showing up in my closet, bedroom, and bathroom towards the end of my time there.
I've lived in extremely low income apartments and areas around Houston, my 10 years there, including a couple in the Chinatown area, and I've truly never experienced them as badly as this place. I don't know if it's like that in every building and apartment, but these apartments are old and the inside end of building 22 has a major infestation in the walls, it wasn't just our problem of cleanliness. It would be deceptive for them to continue to rent out without truly treating the root of the problem. And I don't want others to be stuck in a lease without knowing what they are getting into."