Jacky Houston
2 months ago
"Villas of Kingwood still the same as “Bryx” was once a great place to live - two years ago, not anymore! I do not feel safe residing here anymore! I feel as if I have to stay vigilant of not only my personal safety but my personal belongings. The rent has increased significantly, with zero concern to residents complaints regarding our safety & the increased rate of criminal mischief in this area! My vehicle has been stolen right in front of me, not only once, but TWICE now! I was able to recover my first vehicle, however; my work truck is gone. I’ve requested with management, the management company, in person and online so many times to please add some sort of security or even to add surveillance throughout the apartment community to no avail! Two years ago they had security at nights - why not have it again! Instead, they use tenant upgrades for items that do not require upgrades! They upgraded gate entry with this fancy technology - that doesn’t work half the time! Management does not care about resident concerns! They only care about meeting their quota and receiving their monthly rent. That’s it. The side gate and front gate are always “broken” and left wide open. There’s nothing here that feels safe anymore. I’ve witnessed my handicap neighbor have his catalytic converter stolen from his vehicle, I’ve witnessed another neighbor have their mailbox popped open and have packages stolen (they don’t have surveillance at the mailbox area!), I’ve personally have had a package stolen from my front door! It’s too much, it’s just way too much. There’s more negatives living here than positives. I can’t justify living here anymore. Three years ago I felt safe here, not anymore! Please do not live here! It’s not a safe place to live anymore. If you signed a lease already, please stay vigilant because if something happens to you or your personal belongings - no one will care! Management will not increase security, and all your concerns will fall on deaf ears!"